Your data is safe with us.

Privacy Statement

We are committed to protecting your privacy. This privacy statement explains how we collect, use, and disclose your personal information in accordance with the New Zealand Privacy Act 2020.

• Collection of Information: We may collect basic personal information such as your name, email address, and any other information you provide to us in order to respond to your inquiries. We may also collect anonymized usage data such as your IP address, rough geographic location, device information, browser information, and interactions with our website to improve our services. From time to time, we may also collect additional data via anonymous surveys or other means to help us improve our services.
  • Providing Information: You are not required to provide any personal information to use our website. However, if you opt-out of providing personal information, you may not be able to access certain features or services. This includes but is not limited to; contacting us, reporting errors, and using certain features of our website.
• Use of Information: We use your personal information to provide and improve our services, communicate with you, and respond to your inquiries. We may also use anonymized usage data to analyze and improve our services. We will never sell your personal information to third parties.
• Disclosure of Information: We do not share your personal information with third parties except as required by law or with your consent. However, we may use third-party analytics services such as Google Analytics to help us understand how our services are used. These services may collect and store your data in accordance with their privacy policies. We recommend reviewing their privacy policies to understand how they handle your data.
• Third-Party Services: We use third-party services such as Cloudflare Turnstile, Google Fonts and web3forms.com to help us provide and improve our services. These services may collect and store your data in accordance with their privacy policies. We recommend reviewing their privacy policies to understand how they handle your data.
• Hosting Partners: Your data is stored by third-party hosting partners who provide the necessary infrastructure to host our website and any other features. These partners include (but may not be limited to;) Cloudflare, Inc.; Sanity, Inc.; and Appwrite Code Ltd. These partners may store your data in countries other than New Zealand and may be subject to the laws of those countries. We recommend reviewing their privacy policies to understand how they handle your data.
• Cookies: We may use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and improve its functionality. Cookies do not contain personal information and cannot be used to run programs or deliver viruses to your device. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
• Security of Information: We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.
• Retention of Information: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required or permitted by law. We may retain anonymized and aggregated usage data for analytical purposes.
• Links to Other Websites: Our website may contain links to other websites that are not operated by us. We have no control over the content and privacy practices of these sites and encourage you to review their privacy policies.
• Error reporting: When you encounter an error on our website, we may collect information about the error to help us diagnose and fix the issue. This information may include your IP address, browser information, the page you were on when the error occurred, and any other non-identifying information you provide to us. This information is used solely for the purpose of improving our website and services, and is not shared with third parties. You are always given the option to provide this information or not.
• Service outside New Zealand: Due to the nature of our website's services, we do not serve users outside New Zealand. If you are a resident of another country or are otherwise not subject to the jurisdictions of New Zealand, you are not permitted to use our website.

Your rights under the Privacy Act 2020

You have the right to request access to your personal information, correct any errors, and be notified of any privacy breaches that may cause you serious harm. We will respond to your requests within 20 working days.

• Access and Correction: You have the right to access and correct your personal information held by us. Please contact us if you wish to do so.
• Data Breaches: In the event of a privacy breach that is likely to cause serious harm, we will notify you and the Privacy Commissioner as soon as possible.
• Overseas Data Transfers: Your data may be transferred to and stored by our hosting partners in countries outside New Zealand. We ensure these partners provide similar protection standards as required by NZ law.
• Complaints: If you believe we have breached your privacy rights, please contact us first to resolve the issue. If you're not satisfied with our response, you can complain to the Privacy Commissioner at privacy.org.nz.
• Changes to this Policy: We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website.